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How can I configure a security certificate for DocuWare to be an SSL secure port? From HTTP to HTTPS?
When uploading a document to DocuWare, it is taking 4 minutes to appear. It takes time to appear due to folder structure and dialogs. It only happens when the document is uploaded with a custom profile that depends on a SQL statement. Is there anything I can do from DocuWare so that the display doesn't get delayed?
Where can I see how many DocuWare user licenses I have in total, used and unused? I also want to know where do you see the storage capacity occupied by docuware? System weight and customer documents?.
I appreciate your help, I cannot find the option to disable the replication of an archive to be able to check in version management, it shows an error. I attach the error.
Can you tell me where I can find a docuware document specifying the scope of your technical support?
A version upgrade is a common technical support or is it something different from a support?
I appreciate your guidance.
I would like to ask you how licensing works for test / development environments?
The above for both on-premise and Cloud.
Additionally I ask you:
Where can I find the manuals to upgrade from version 6.12 to version 7? What does doing it mean in terms of components and functions?
I appreciate your collaboration.
Quisiera preguntarles cómo funciona el licenciamiento para los ambientes de pruebas/desarrollo?.
Lo anterior tanto para on-premise como para Cloud.
Adicionalmente pregunto a ustedes:
¿Dónde encuentro los manuales para hacer un upgrade de versión 6.12 a versión 7? ¿Qué implica hacerlo en cuanto a componentes y funciones?
Agradezco su colaboración.
I kindly ask you if it is possible to upgrade the docuware version from version 6.12 to version 7 under a license number acquired for version 6.12 (renewal). I appreciate your guidance with this question based on your experiences.