Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

Daniel,
The most common use of keyword fields is to describe some sort of relationship to the document. For example, you store an invoice. You may have a keyword field that lists the associated purchase orders or delivery notes.
Keyword fields can be searched on for sure. When searching a keyword field, all documents that contain the matching search criteria will be returned.
Keyword fields are implmented in forms and workflows. Hopefully a member of the community will share how their experience.


Phil Robson
Senior Director Support Americas
 

There is no function to store documents automatically from a web tray to a file cabinet except, selecting all of the documents, selecting store, and then from the context menu select "Store all with current index entries".


Phil Robson
Senior Director Support Americas
 

Unfortunately document tray events are not monitored like file cabinet events are. Therefore it is not possible to create an email notification when a document is placed in a tray.


Phil Robson
Senior Director Support Americas

David,
I can't replicate that problem at all. I am working at home and can get the download operational for any of those links without logging in.

Please try these direct links and let me know the result:

6.12:
https://dwsupport.blob.core.windows.net/supportdownloads/hotfixes/6.12/DW6.12_HotfixPack.zip

7:
http://www.docuware.com/r/download/dw7

If they still fail I will get a tech to look at this with you.

Phil Robson

David,
We always announce the hot fixes in the forum. The links are always posted. However if you search the Knowledgebase for "patchday". you can find them.
6.12:
https://support.docuware.com/en-us/knowledgebase/article/KBA-36046

7:
https://support.docuware.com/en-us/knowledgebase/article/KBA-36046

Phil Robson

 

Sabino,
I can only speak for storing documents with DocuWare. I do not know StorageRobot, so I cannot assist you further. At some point DocuWare must be storing the documents. How you address the keyword field with your 3rd party application is a question for Docuscan.

Now, I suggest that you create a small test file cabinet with 2 fields. Invoice Number (Text field), and Dossier (Keyword field). Store a few documents manually entering multiple dossier number in the dossier field. Then look at the database. You will have a main table, and a table with the name of the keyword field.
The documents are related via the DWDOCID.
For example you have DWDOCID 100. With 2 dossiers ABCDE and WXYZ.

Main table:
DWDOCID         INVOICE
100                    1234567

The keyword table is structured:
DWDOCID    DWKEYWORD
100               ABCDE
100               WXYZ

So a query to retrieve the invoice for dossier ABCDE:

SELECT * FROM [maintable] WHERE DWDOCID IN (SELECT DWDOCID FROM [keywordtable] WHERE DOSSIER = 'ABCDE')

At least this will show you the structure and how it works. Perhaps you can resolve the issue from there.


Phil Robson
Senior Director Support Americas
 

Sabino,
I still think that a keyword field is the best method. When you search in DocuWare for a value in a keyword field it will return all documents that have that value in the list.
So for example, you store Invoice 123456. This invoice belongs to Dossiers ABCD and WXYZ.
Store the invoice adding the 2 dossier numbers to the keyword field (which you call Dossier).
Now you when you search the Dossier field, you can search on either dossier id and it will return the invoice. The good thing is that you can have an invoice that belongs to many dossiers and searching for any of the dossier id's will return the correct invoice.

There is no other method in today's databases available to create a 1 to many relationship.
The only other alternative is to store the dossier id's in a single text field as one string and then use wild cards to search. This is not a good method.

Phil Robson
Senior Director Support Americas

 

You need to create a field type of "Keyword".


Phil Robson
Senior Director Support Americas
 

Now why didn't I think of that?


Phil Robson
Senior Director Support Americas
 

Seth,
Not directly. It is probably quite possible to do this using a web service.


Phil Robson
Senior Director Support Americas