Behavior:
Under certain circumstances the Platform Temp location may start to consume a large amount of disk space due to heavy system usage. Normally a large number of users can cause this to happen. While the temp folder will be cleared during Platform idle time, if the default drive (C:\) is not very large it may cause the system not to perform optimally.
Under certain circumstances the Platform Temp location may start to consume a large amount of disk space due to heavy system usage. Normally a large number of users can cause this to happen. While the temp folder will be cleared during Platform idle time, if the default drive (C:\) is not very large it may cause the system not to perform optimally.
Therefore, you may want to move the Platform Temp location to another drive with more disk headroom.
Solution:
-Navigate to c:\program files (x86)\docuware\web\platform
-Make a backup of the web.config file (make sure to rename your backup file extension to .bak)
-Edit the web.config file, scroll to line 62 <PlatformSettings
-Change the path for DocumentsPath and RenditionsPath to your desired location (see below)
-Save the .config file once the changes have been made.
-Navigate to c:\program files (x86)\docuware\web\platform
-Make a backup of the DocuWare.Platform.Web.dll.settings file (make sure to rename your backup files extension to .bak)
-Edit the DocuWare.Platform.Web.dll.settings file, scroll to line 22 <PlatformSettings
-Change the path for DocumentsPath and RenditionsPath to your desired location(see below)
-Save the .settings file once the changes have been made.-You do not have to restart services or IIS for the changes to take effect, you will need to refresh your DocuWare Web Client browser session.