You would like to know exactly how the DocuWare WebClient utilizes Client Licenses and what you can do to properly release a Client License when you are finished working in the DocuWare WebClient.
The below behavior affects both Named and Concurrent Licenses for both Cloud and On-Premise installations of DocuWare.
1.) Log Out: When you select the Log Out option in the WebClient you trigger a 2 minute time frame in which the license is still blocked and can only be used the same user from the same machine if he/she decides to reconnect. After this 2 minute time period is up, the license is free to be used by other users/locations.
- The Browser is forcibly killed (task manager) and not closed (using "X" button or close context menu in task bar)
- Browser Process crashes or hangs
- Your computer's Operating System crashes