• RE: location of audit data in 7.x

    Once enabled, user login/out activity appears to go to DWSYSTEM.DWOrgSettingsAudit.  Each file cabinet logs to its own table under DWDATA - <FCName>.AUD (from the architecture document!).  You'll need to do a little comparison between the GUI and the DB Tables, as all the events are stored as a numeric value...just need to come up with a conversion chart!
  • RE: Notifications (OnPrem)

    It looks like your notification server can't talk to your authentication server.  Are they on the same machine?

    DocuWare.Communication.AuthenticationServer.Exceptions.DWAuthenticateException: Cannot find active authentication server. All servers are either stopped or the communication channel settings don't allow a connection. ---&gt; DocuWare.Common.Exceptions.DWRemotingException: Cannot access server url  'gtcp://localhost:9000' . Check that server is accessible and use compatible communication options ---&gt; Belikov.GenuineChannels.GenuineExceptions+CanNotConnectToRemoteHost: Can not connect to the remote host "gtcp://localhost:9000". System error message: No connection could be made because the target machine actively refused it

    Check the notification server config file (DWNotificationServer.exe.settings) and verify it is pointed properly (Connection Setting portion of the XML).  Very surprised it is starting up at all!

  • RE: Control characters within an expression not - doesn't seem to work

    If that's just a straight VB statement....insert characters with ASCII codes - Chr(10) + Chr(13).  There is also a predefined vb variable - vbCrLf.  Not sure if DW will support either method.
  • RE: Printing not working from Internet Explorer

    I think we've seen the same behavior here.  Are your clients running Win10 & using print as PDF?  We haven't found a root cause yet, but something appears to be mishandling the hand-off between Acrobat Reader & IE.  We see the acrobat process spin up when the print tab pops open in IE, but nothing ever displays.  However - refreshing (F5) the grey tab will display the document and the print dialog will pop.  

    Now...if the original tab is left open (or another document that was printed), additional documents can be printed without issue, but as soon as all the documents in the print tabs are closed, the Acrobat process spins down and the same grey tab appears in IE for the next print attempt.

    Chrome & Firefox don't exhibit the issue as they appear to be using their own PDF engine, so no interaction with Acrobat Reader is happening.  That's my theory anyway.  I don't think this is a DW issue - I have heard reports of a similar problem between a couple other internal products, but have not observed the issue there.
  • RE: Find every 20th Document Submitted

    The "is (where)" in the 2nd column is actually your "like" qualifier.  So I think just include the value you want in the last column "*.00" should do it.  Not sure if you would need quotes around it - whatever you would use in a search dialog can go in the list definition.

    You would only use "%" if using an actual SQL statement.
  • Check Windows Installer Cache

    Check the windows installer cache for any DocuWare MSIs.  It is a hidden folder, even with 'show hidden folders' enabled, so go there manually - C:\Windows\Installer.  You'll want to add the author and comment columns to find useful files.  It could be something is still stuck ... so right click on the MSIs and choose uninstall.  Not sure if that is the issue, but worth checking.

  • Correct me if I'm wrong, but

    Correct me if I'm wrong, but stapling isn't a file cabinet function - it can only happen in the document tray.  Each document tray is now its own little filing cabinet (essentially)....so the FC GUID it is looking for is probably the GUID of the document tray and two (or more) DocIDs of documents in there.  You can CLIP to a document in the FC with a document in a Tray.

  • Joe,


    It could be the result dialog you're using has the option set to display first document immediately?  Even if you choose the file cabinet option in URL integrator, the FC still has a default result list...

  • Use SQL Command or DB View

    If you can enable the SQL command, you can specify a query to a certain group.  I split it onto multiple lines so you can read it, but I think it will need to be a one liner.  If that isn't available...you could make a view from the same query, which should then show up in the table dropdown.  In theory anyway.

    select dwuser.name from dwusertogroup

    inner join dwgroup on dwgroup.gid = dwusertogroup.gid

    inner join dwuser on dwuser.uid = dwusertogroup.uid

    where dwusertogroup.gid = <yourgroupid>

  • Full Text Server Properties

    I can't speak directly to DW7 & its specific versions of Tomcat and SOLR, but in the end it is still just a Tomcat instance.  Check out the Tomcat server properties - it could be the JVM is hard coded.  

    From an elevated command prompt, navigate to the install directory of FT Server.  Run the configdwtomcat.cmd file - you'll be able to edit all the settings for the Tomcat server...RAM, JVM startup properties, etc - and the path to the JVM Tomcat will try to use.  Make sure that has the correct path for the SDK you just installed.