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I'm installing a system with many users and complicated document permission requirements. Most users are assigned to File Cabinet Index Profiles to allow or prevent editing of index data and annotations, down to the document and even field level.
I was working under the assumption (foolishly so, it appears) that since we were required to enter user credentials when creating a workflow, that user would be doing the work. My testing has shown that this is incorrect. In order to update the data of a document, a user with permission to do so is required, as opposed to the global workflow user.
I have worked around this by making sure any data assignments done during a task, are done to workflow variables and that the task is assigned to a user with Write permission at the file cabinet level, and then using an Assign Data activity to update any Index Data of the Document fields.
Have I got this right? Is there a document that lays this out, with specificity? Or someone who might set me straight?
(This brings to mind another question. Any user assigned the new Workflow User license, has read only permissions in the client. How will such a user be able to participate in a workflow that requires Index Data updates)?
Many thanks,
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The first assignment of a workflow is to a Supervisor's role with the idea that a supervisor will select some tasks and reassign them to individual users.
When looking at the list of tasks using the 'Monitor tasks' option the same task is shown as assigned to everyone in the role.
However, selecting a task an reassigning it to an individual user that is not in that role, does not remove the other assignments of that same task to all other users in that role, again using the 'Monitor Tasks.
Supervisors need to be able to monitor all tasks. Should not the reassignment remove the original assignment to a Role?
Clues for the clueless appreciated,
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We have run an AD synchronization several times. The wokflow is successful and we have refreshed the admin tool but some of the users in the AD groups are not added to the DW groups.
Any clues appreciated,
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I am in the process of moving a v6.12 system to a new server. During the file copy of the Web Baskets directory I see many folders with _ToBeDeleted appended to the name. Opening any of these leads to the familiar 000\000\000 folder structure and eventually to an empty document folder. (There are also many folders in the directory that are not empty).
Clearly I could delete these but I'm wondering why they are marked to be deleted but still exist. (System was upgraded from v6.9 way back when). Is there or was there some mechanism in DW that should have deleted these but did not for some reason? Or was this designed to be taken care of by a future upgrade?
Any clues appreciated,
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Found it. In the admin tool on the tools menu. There is an item for creating a backup as well as restoring from one.
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Thanks Phil, I thought that was the case. But now I can't find a way to run the restore. Has that be removed from the admin tool?
Thanks again,
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Would it be possible to use the XML file created by the system backup option in the admin tool, to restore a system to another installation of the same version of DocuWare, with the same license file, on a different machine? For instance as a way to move a test environment to production.
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When using the URL creator (v7.1) to create a download only URL, there are 2 options, Download and Plugin. What does Plugin refer to and how is that used? The documentation at help.docuware.com does not mention it that I can see.
Thanks,
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A customer system is using a MS-SQL database that runs on it's own server and also has a separate server for document storage. Now we want to move DocuWare to a new server and upgrade to 7.2 from 6.11.
Could I just install 7.0 on the new server and when it connects to the MS-SQL instance it will recognize the need for an upgrade? Then run 7.2 after that on that server? Or would I need to install 6.11 on the new server first? It seems unnecessary.
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I could not find the Data Export Tool on the current price list. Assuming it will be on the new one, when will that be published?
Is there a document that gives detail about this tool and how it works?
Thanks,