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Another image
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Last night I applied the latest minor update for v7.3 DW7.3_2022-02-01 (Build 7.3.0.56240) on premises.
Documents stored before this update as well as documents stored recently both display the file name (bottom left of the viewer pane) at the top of the viewer pane. I would like to see the field designated as the Document Name in the Database Fields section of the File Cabinet configuration.
Is this possible? As mentioned previously in this post, that was what we were used to in our previous version (6.12).
Is there any way to control what is displayed in this area?
Thanks
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I have uploaded a text file of Vendor Names as a filter to an intelligent Indexing field according to the instructions. The Invoice image used has the vendor name 3D Diagnostix, Inc. The entry in the filter file has the entry 3D Diagnostix Inc. A subtle difference to be sure (no comma), but this is required due to the strict rules of the accounting application that the data will be imported to after processing.
After repeated attempts using a new copy of the image each time, Intelligent Indexing always chooses the name used on the image. Should I expect DW to substitute the entry in the filter file, or am I misunderstanding the filter file's purpose.
Any clues appreciated.
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A user trying to update the desktop apps using a 7.5 cloud system has been prompted for an admin user name and password. Is not this a thing of the past? I thought the desktop updates no longer required elevated permissions. See screen shot uploaded.
Thanks,
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Using an Outlook watched folder with 'Include subfolders' option, the documents are stored and indexed immediately if dropped into a folder from the Inbox one at a time. However, if a folder of emails is moved into the watched folder, the emails do not get stored until Outlook is closed and re-opened.
Can anyone say what the mechanism for storing these emails is? Is there a cyclical refresh or certain amount of time that must pass first? Is there a refresh option?
Thanks,
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Update FYI...
I tested the configuration where the write back updates the field being filtered on. It does update the multiple entries in the original file cabinet properly as well as the field in the source file cabinet
Thanks again,
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Simon, Thanks for your reply.
Do you think I am correct to be concerned? There will be multiple entries in Cabinet A for each found in Cabinet B, that need to be updated. I want to make sure that I get them all. If the write back occurs after the first match is found, will that filter out the source entry from making further matches?
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An AutoIndex job is configured to update a field in a File Cabinet (Cabinet A) based on a match in the source, also a file cabinet (Cabinet B). The source is the shorter list so it is the first read. Both file cabinets have numerous records and the job takes a long time to complete.
To shorten the time the configuration is filtering the source, Cabinet B, on a field value. There are multiple matches in Cabinet A for each record in Cabinet B. The write back updates the same field in Cabinet B that is used for the filter to prepare for the next run.
Can I assume that the write back will occur after all of the matches in Cabinet A are found and updated? If the write back occurs after the first match is found, would that filter out the record in the source Cabinet so that the remaining matches would be skipped?
Thanks,
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A busy production system with many AutoIndex jobs running during the day and evening and over 100 users - v7.3 - on premises.
Trying to display the results of any AutoIndex job produces an error "The settings you are searching for could not be found", and "An error has occurred". The main page reports that there are no AI jobs configured and instructs me to configure them in the DocuWare Administration. Again, this is version 7.3.
Tech support advises to clear the Message Queue. To run the Message Queue Administration I must stop all servers and IIS. This means I can only do this work after 10:00 pm, as the system is so busy. This does seem to alleviate the problem, but only until the next day when I try again.
Can anyone say what causes the MSMQ to need to be reset? Is it simply the number of users and processes is so high? Is there another way to streamline the system to prevent this?
Any clues appreciated.
Many thanks,
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A Cloud system user has received a notification that the storage is now at 95% and will run out soon. I have seen the Status item in the Product Overview section and confirmed this.
However, in order to make a recommendation as to how much more storage the customer should obtain, I would need some more detailed statistics, such as number of documents/month or GB used per month, as an example.
Are there more detailed statistics about data usage in cloud systems available?
Thanks,