When trying to delete an old unused file cabinet I am presented with a pop-up - Dependencies - This element cannot be deleted because it is still used by some other setting. Message, used by <File Cabinet Name> Process.
I can find no Workflow, Request, AutoIndex, Import, Printer or Transfer jobs using this file cabinet.
Is there a table in the DB that lists dependencies for a File Cabinet?
Upon further investigation there is an Audit Report for this FC. You can empty the Audit but not delete it. Could that be the dependency? If so how do I delete the cabinet?
A user with a Fujitsu fi-7160 on a PC with USB 3.0 and 16GB of RAM and DocuWare 6.12 is scanning using DW Scan. We had a issue with the scanner earlier and DW tech support helped us by making sure we had the 32 bit scanner drivers installed. The scanner works, however it takes forever (seriously, like 4 minutes) for a 2 page image to get from the scanner to the DW interface and then another lifetime to upload. Using TWAIN or WIA does not seem to change the performance. Other settings, (auto rotate, delete blank pages, color, greyscale) do not affect the performance either.
Other PCs in the same building with a similar setup do much better, the difference being they are still on Windows 7 whereas the culprit is on Windows 10.
Do the best minds in the room have a consensus about Win 7 and 32 bit drivers performing better than Win 10? I would think it unlikely but it's Windows, so there's that.
A customer has been accquired by a larger company. The home office wants read only access to the file cabinets and so an LDAP synchronization is configured and executed periodically. However, it appears that new users added by the synch are also getting an inbox created by default. Is this the expected behaviour and is there a way to disable it (a settings file perhaps) as these trays are not needed? DW version is 6.10.
I am trying to eliminate a trailing comma at the end of a string in a DW Printer template I have listed the 'old value' as ',' but trying to enter a space as the 'new value' does not seem to be recognized.
Any clues appreciated,