Jay Shore Systems Engineer

If the stamp is attached from the document tray, I can see all the buttons for the stamps in the tool bar on the right, near the document image viewer.  I can use and attach any of the stamps successfully.  If the stamp is applied from the results of a query, I only see one stamp button available.  I don't see any differences in the settings for the stamps, and none of the stamps are signature stamps.

Jay Shore

MTS Software Solutions

Hello Simon,

None of the stamps have the check box checked to only be available with certain file cabinets.

I checked that yesterday.

Any other Ideas?  It also seemed strange but we were thinking this might be in some way related to rights or lack of rights to the query results?  It doesn't seem to resolve the issue for all users.

Thanks,

Jay

There are 4 stamp buttons available to stamp a document that is in the document tray.  Once a document has been indexed and saved, only one button to create a stamp appears?

What could cause this?  Is it some kind of security issue?

Need information on correct way to create anchors on a screenshot when configuring Smart Connect.

Can DocuWare control be used to index a single file such as a numbered PDF file with multiple index values per field?

Is there a way to quickly set a large group of users to have the same default password.  Which they will change upon login?

Are there slides and or video presentations available from DW that detail how the migration from Fortis to Docware Utility works?  It would be helpful as we are hosting a meeting with some of our Fortis customers who are looking at the process to migrate from Fortis to Docuware.

 

Thanks,

 

Jay