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Great Tobias, it's solved!
Thanks for your help and best regards.
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Hi all,
Unfortunately, I didn't receive any answer yet.
Anyone can help me, please?
Thanks,
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Hi all,
I've got a question related to our customer stored invoices. I'm setting up his digital signature certificated, but I don't know how to check if it's working right...
- On picture attached, can you tell me if I'm setting up right? (I don't know if I must to store into a file cabinet or into a tray...)
- Then, where can I find those signed invoices? How can I check if there are signed?
Thanks in advance for your help,
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Dear Simon,
Thanks for your help. Unfortunately, it doesn't solve my problem. There's no pop-up or error message at the viewer window... Just nothing happens, only blank space when you double-click any document. I tried with other computers and browsers, because it's cloud version, but the problem remains.
Any other idea?
Thanks anyway!!
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Hi all,
First of all, that's my first post, so thanks and greetings to everyone for your help. I'm on my first steps at Docuware DSC's Certification.
Then, I've got a question that probably it's so easy for you: I've got a problem with one user of DW customer, who can't preview docs on web viewer, as you see on picture attached. I checked all permissions about this user seems to be ok.
At the meantime, I had to create a temporal new user, and it works well... Do you know how can I solve that?
Thanks in advance for your help!!