• RE: how to find metadata from the dwx file in storage location

    Casey,
    Please refer to the technical documentation for DocuWare 7.

    https://www.docuware.com/main.asp?sig=dld&lan=en&loc=en&dwdblan=english&dwdbkat=do*&dwdbname=technical+notes:+Changes+with+docuware+version*

    The dwx file replaces the XML file from DocuWare 7 onward. You can inspect the structure of the dwx file. First of all copy the file from the storage location. You should not under any circumstances attempt to open a dwx file "in situ".
    The dwx file is a zip file so you can extract the components with file explorer.
    The metadata XML's are found in the folder structure "Document_nn \ Version_nn".


    Phil Robson
    Senior Director Support Americas

     
  • RE: "Last Run" status in triggered AutoIndex jobs

    Hi Steve,
    Instant Autoindex does not provide a status as scheduled jobs do. I usually check that it is operational when setting one up by storing or changing a document and then observing the result list for the change. In the cloud in can take a minute or two to trigger depending on the load on BPS.



    Phil Robson
    Senior Director Support Americas
     
  • RE: DW v7 with AD Sync - SSO?-1533041962

    No updates. SSO for the Cloud is not yet available, and I do not know when it will be.


    Phil Robson
    Senior Director Support Americas
     
  • RE: PSA: automatic login URL's disabled in 7.1

    We have now clarified the situation.

    Indeed it is correct that you cannot create a URL Integration that simply performs a login to the web client regardless of whether the user name and password are encrypted or not.
    All other URL integrations are operational as long as the login credentials are encrypted with a passphrase.

    Phil Robson

    Senior Director Support Americas


     

  • RE: PSA: automatic login URL's disabled in 7.1

    There is some confusion surrounding this issue. We are currently gathering more information with Product and R&D. I will post a full clarification as soon as I have it.
    Phil Robson
    Senior Director Support Americas

  • RE: Intelligent Indexing Limit Notficiation

    Kyle,
    When the Quota reaches the 500 low water mark (credit remaining) the main contact should receive an email notification.


    Phil Robson
    Senior Director Support Americas
     
  • RE: How to: Autoindex Workflows

    Carol,
    Autoindex will not split the contents of a field as you require. After creating the First and Last Name fields you will need to have the contents of the concatenated field split and added to the new fields using a database level query.
    This can be done by DocuWare Professional Services for you.


     

    Phil Robson

    Senior Director Support Americas

  • RE: Looking for Keyword field usage examples

    Daniel,
    The most common use of keyword fields is to describe some sort of relationship to the document. For example, you store an invoice. You may have a keyword field that lists the associated purchase orders or delivery notes.
    Keyword fields can be searched on for sure. When searching a keyword field, all documents that contain the matching search criteria will be returned.
    Keyword fields are implmented in forms and workflows. Hopefully a member of the community will share how their experience.


    Phil Robson
    Senior Director Support Americas
     
  • RE: Automatic archive from Document Trays

    There is no function to store documents automatically from a web tray to a file cabinet except, selecting all of the documents, selecting store, and then from the context menu select "Store all with current index entries".


    Phil Robson
    Senior Director Support Americas
     
  • RE: Document Tray Notification

    Unfortunately document tray events are not monitored like file cabinet events are. Therefore it is not possible to create an email notification when a document is placed in a tray.


    Phil Robson
    Senior Director Support Americas