• RE: On Premis Intellix

    Dear Mr Sandbach,

    The switch from Intelligent Indexing Cloud to Intelligent Indexing On-Premises itself should be as easy as setting up the Intelligent Indexing connection with the updated XML file. Same goes for the other way around.

    Please note, though, that any information that is stored in the Cloud cannot be taken over to the on-premises version, so you or the customer will need to start from scratch when it comes to Intelligent Indexing. Additionally, Intelligent Indexing Cloud provides a number of additional features which are not present in the on-premises install, so it will behave differently from what you or the customer might be used to.

    Best regards,

    Felix Fröhlich
    Jr. Software Support Specialist Team BLUE EMEA
  • Support Solution Center temporarily unavailable

    Dear community,

    Our Support Solution Center (https://faq.docuware.com/) is currently unavailable due to a technical problem. If you require any information from the Support Solution Center during the downtime, please open a new support request via the Support Portal at https://support.docuware.com/.

    We apologize for the inconvenience and will inform you as soon as the issue has been resolved.

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    With best regards

    Felix Fröhlich
    Software Support Technician Team BLUE EMEA

  • Support Solution Center temporär nicht verfügbar

    Liebe Community,

    unser Support Solution Center (https://faq.docuware.com) ist zur Zeit aufgrund von technischen Problemen nicht verfügbar. Sollten Sie während der Dauer des Ausfalls Informationen aus dem Support Solution Center benötigen, bitten wir Sie, über unser Support Portal auf https://support.docuware.com einen neuen Support Request zu erstellen.

    Wir bitten, die Unannehmlichkeiten zu entschuldigen, und werden Sie selbstverständlich benachrichtigen, sobald die Störung behoben wurde.

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    Mit freundlichen Grüßen

    Felix Fröhlich
    Software Support Technician Team BLUE EMEA