So we are getting ready to migrate a Fortisblue client. According to this post https://www.docuware.com/forum/english-forums/fortis-fortis-blue-questions-about-usage-and-configuration/upgrading-fortis-docuware we are to upgrade from 2.5 to 6.8 then 6.9, 6.10, 6.11, and then 6.12. Is this correct? This is confusing because when I look at the FAQ https://www.docuware.com/support_faq/index.php?action=artikel&cat=207&id=3444&artlang=en&highlight=Fortisblue it does not show any download for 2.5 or higher.
1. Do we need to upgrade step by step all the way to 6.12 for FortisBlue?
2. If so where do we need to download the software from?
Does DocuWare integrate with Docusign? The client is wanting to be able to send a document from DocuWare to someone for a signature that uses Docusign. Would this be possible?
Definitely I am seeing the same, that most everyone is liking DW much better after they start using it. The only complaints we have had is the slowness. The customer that first stated it had a brand new 2016 server installed and their network is gigabit, so they shouldn't be having issues with the hardware. I am hoping something in IIS or somewhere else could help speed it up a bit.
We have a client that is stating their Fortis system seemed much faster than their new DocuWare system. They stated that when they open documents it appears to take a bit longer to show it than it did in Fortis. I was just wondering if there are any speed tips or tricks in order to make the system feel faster/smoother? Are there any settings in IIS that could be increased to help with this?
Awesome, thanks for the information
Just wanting to see if there is a limit on how many documents can be processed through Intelligent Indexing on a daily basis, or if there is a limit? We have a client that processes about 1500 documents a day and they are wanting to know if there are any limits or if this could slow down a server by doing this many?
Understood, thank you Joe :)
That fixed that one perfectly thank you. Second question, is there a way to have the second filed be either blank or "not mine" you can see this in the screenshot I attached.
EDIT: Joe answered this question, thank you both for the help
We have a client that has migrated to DocuWare and asked if we could make a query that was similar to the on in their Fortis setup. The problem is the query in Fortis is set to look for documents that have a field left blank. Is there a way to do this in DocuWare? I tried setting it to predefined entry and leaving that box blank but it would not allow me to do that. I have a screen shot attached to show what the query did in Fortis.
I have a question about migrating PDF files from a different document management program. They will be exporting the PDF's along with a .CSV file that contains all the data for the previously stored files. I know that I can create an import configuration that looks at the metadata, would that work with a .CSV file and would there be any limit on how many files it could do? So if they had 1k PDF's and a single .CSV file that contained all the data, would that be OK?