• Add Merge Form Error : The user name or password is incorrect

    Hello,

     

    I am trying to configure a Merge form but get an error when I try to upload a template. i can go through designing a form and setting up its submission settings but cannot get past uploading a Merge Form template. I try to upload a template and the dialog box pops up.I click a document but an error message pops up.

     

    The error message is

    Error Uploading template : the user name or password is incorrect.

     

    I am signed in under an admin user and have form rights. What would be causing this issue if I am able to log on and have rights to configure forms, and how can it be fixed? Thanks!