Posted Wed, 06 Jun 2018 17:19:38 GMT by Casey Miller Solutions Manager

I will be applying this hotfix pack tonight but saw a folder in the hotfix pack called Web Modules. This folder isn't currently in the docuware installation path. Should I skip over it or add it to the file system?

Posted Wed, 06 Jun 2018 18:12:45 GMT by Joe Frank Analyst

Casey,

You can skip over this, as well as any other folders for components that are not already installed.

Joseph Frank
Senior Software Support Specialist
Support Team Blue – Americas
 

Posted Wed, 06 Jun 2018 18:14:57 GMT by Casey Miller Solutions Manager

Great, thank you for the help, Joe.

Posted Mon, 26 Nov 2018 13:37:03 GMT by Ronald Sprang Manager

We installed this pack and Import stops working. Desktop app keep asking to update ( framework ). We conot find SP 40 on the internet anymore. What's up

 

Posted Mon, 03 Dec 2018 17:13:21 GMT by Casey Miller Solutions Manager

it is probably a prerequisite. Go to the server and go to the desktop apps prereq folder and copy the install files to that PC. then install manually under and admin login.

C:\Program Files (x86)\DocuWare\Web\ClientSetupData\Prerequisites

This location will have the dotNET and C# installs needed for desktop apps.

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