Posted Mon, 20 Jan 2020 23:07:31 GMT by Chris Mcfarland
Hello Everyone:

I've seen this before but cannot remember what I did to correct...

When configuring a new Smart Connect instance, after grabbing the window that I want to put a search button on I get an error saying that Smart Connect cannot connect to the Desktop Apps.

However, everything seems OK with the Desktop App and the DocuWare Desktop Service seems to be running just fine.

Anyone remember the fix?

Thanks!
Posted Mon, 20 Jan 2020 23:08:31 GMT by Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Chris Mcfarland! It looks like the Community cannot answer your question. Thats why we have opened a Support Request with the Number SR-118874-K1F4B for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have solved the Support Request. With Best Regards, DocuWare Support Team

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