Posted Mon, 30 Sep 2019 12:43:49 GMT by Kim Sims Sr. Solution Integrator
I'm unable to access the configurations panel on either of my cloud accounts this morning.

I'm receiving an error stating:
Sorry, an error occurred while processing your request.

If I close the error page and try again, I receive the same error or an error stating:
Login failed: Login token has expired. Contact your DocuWare administrator.

Is anyone else seeing the same?
Posted Mon, 30 Sep 2019 12:44:49 GMT by Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Kim Sims! It looks like the Community cannot answer your question. Thats why we have opened a Support Request with the Number SR-111097-L0G3R for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have solved the Support Request. With Best Regards, DocuWare Support Team

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