Posted Fri, 08 Nov 2019 13:16:16 GMT by Gislaine Camargo System Analyst
Hi!

I configured a new deletion policy, however it keeps giving me the following message: "There cannot be both User Guid and credentials! Choose one!" . I already changed the user which will acess the file cabinet and permissions. But it didn't work. If i try to run the deletion again in a row, it gives me another error: "Undefined".

Please, what could I be doing wrong? Is this  bug?

Thanks
Gislaine Camargo
Posted Fri, 08 Nov 2019 13:17:16 GMT by Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Gislaine Camargo! It looks like the Community cannot answer your question. Thats why we have opened a Support Request with the Number SR-114346-J4F2W for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have solved the Support Request. With Best Regards, DocuWare Support Team

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