Posted Thu, 07 May 2020 16:23:41 GMT by Josef Zayats
When e-mailing a document from Docuware client, the Outlook item with the document attached is created as Plain Text e-mail. (User can manually change it to HTML before sending)
Is there a way to change this behavior so the item created is automatically in HTML format?
Posted Fri, 08 May 2020 07:30:00 GMT by Tobias Getz DocuWare GmbH Team Leader Product Management
Hi Josef,
actually this is not possible as the command which is used is very limited. It is called Simple MAPI and it only offers to open an email with an attachment. Here is a documentation from Microsoft about it.

Tobias Getz
Director Product

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