DocuWare Cloud: How can I reset Intelligent Indexing modelspace?-1520480520

For an on-premise system, I know how to get the authenticaiton information from the intelligent indexing XML file, login to the intellix.docuware.com interface, and reset the modelspace.

How can I do this in a Cloud system?

Thanks!

Dear Mr. French,

the intelligent indexing model space in cloud can only be reset by creating a support request for our support department.

Things you have to keep in mind:
All information which were already learned by Intelligent Indexing will be lost.
That means intelligent indexing will learn again from scratch.

I would also like to share this interesting FAQ article with you:
https://www.docuware.com/support_faq/index.php?action=artikel&cat=205&id=2899&artlang=en
This article targets DocuWare 6.11 but it's still about the core intelligent indexing learning.

Mit freundlichen Grüßen | With best regards

--
Ingo Bechtle
Software Support Specialist Team BLUE EMEA