Posted Mon, 25 Jan 2021 20:56:34 GMT by Camilo Andrés Valenzuela Plazas Especialista de soporte
Good afternoon,
I kindly ask you if it is possible to upgrade the docuware version from version 6.12 to version 7 under a license number acquired for version 6.12 (renewal). I appreciate your guidance with this question based on your experiences.
Thank you.
 
Posted Tue, 26 Jan 2021 14:11:13 GMT by Simon H. Hellmann Toshiba TGIS GmbH | IT-Consultant - Document Management Solutions
Hi Camilo, 

installing a new Version like 7.0 or 7.1 is only possible if you have a license file for this version.
Normally you should pay a yearly maintenance and support contract which allows you to request a new license file from your DocuWare Partner (or DocuWare themselves if you are a direct customer).
Without this license file the setup will not continue. 

Hope this helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

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