Good morning Edwin,
you should be able to download the license files from your docuware.com user account, if you are the registered administrator for your system.
Otherwise, please contact your authorized DocuWare Partner, they will give the license files to you.
If you bought directly from DocuWare or do not wish to contact your Partner, the DocuWare orders team over at: firstname.lastname@example.org should be able to help you out.
Hope this helps.
Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant