Posted Thu, 24 Oct 2019 16:25:05 GMT by Steve Shriver Application Specialist
Is there a way to see what is going on with a Smart Search that gives unexpected results? KBA-35072 mentions modifying a key in the DocuWare.Desktop.exe.config file in the .\Program Files(x86)\DocuWare\Desktop directory but the KBA mentions that it is valid for versions up through 6.8.
Is this info still valid, or is there a better way?

Posted Thu, 24 Oct 2019 16:26:06 GMT by Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Steve Shriver! It looks like the Community cannot answer your question. Thats why we have opened a Support Request with the Number SR-113004-D9H9H for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have solved the Support Request. With Best Regards, DocuWare Support Team

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