Posted Wed, 25 Apr 2018 11:40:33 GMT by Michael Ceresia Sales and Support Consultant

Good morning,

We have a potential client that has *many* printer and scan templates created with DW on premise. Is there an efficient way to migrate these to the new cloud instance?

Thanks,

Mike

Posted Wed, 25 Apr 2018 12:18:00 GMT by Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

While DocuWare 6.12 allows you to export a configuration, the import function is not operational. With the update in the Cloud to DocuWare 7 for new Cloud customers the ability to import Import, Printer, and Scan configurations will be possible. However, the in-house system will also need to be upgraded to DocuWare 7 as well. Keep an eye on announcements for DocuWare 7 (Cloud and On-Premise) so you can co-ordinate your timing on the move.

 

Phil Robson
Senior Director Support Americas

Posted Wed, 25 Apr 2018 14:22:00 GMT by Michael Ceresia Sales and Support Consultant

Phil,

Thank you for the response and insight.

Mike

Posted Mon, 30 Apr 2018 16:17:00 GMT by Michael Ceresia Sales and Support Consultant

A follow up question Phil,

Will these downloads/uploads allow the import of users and file cabinet profiles if they are built on the local DW7 platform prior to migration? 

 

Posted Mon, 30 Apr 2018 16:21:06 GMT by Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

DocuWare 7 will allow you to import File Cabinet settings another DocuWare 7 system. There is no export or import of Users, however DocuWare 7 will provide an Active Directory User synchronization to the cloud system.

 

Phil Robson
Senior Director Support Americas

You must be signed in to post in this forum.

Get Help

Chatbot Button