Issue:
If you use server-based profiles (roaming profiles) for your Windows user accounts, the error message "Cannot create COM instance of .NET class" appears when using TIFFMAKER.
Solution:
You can solve this by adding the following entry to the registry in HKEY_LOCAL_MACHINE\SOFTWARE\DocuWare\DocuWare\TIFFMAKER:
InitOnStartup of type DWORD with value 1.
Possible values for this entry are:
| 0 (Default) | When the printer queue starts the .NET configuration system is not initialized. |
|
1 |
When the printer queue starts the .NET configuration system is initialized. This avoids problems when using roaming profiles. |