Question:
How to set up Advanced Logging with Tiffmaker?
Solution:
If you want to set up advanced logging for TIFFMAKER, proceed as follows:
- Create an empty text file (for example with the Windows editor) and save it with the name tiffmaker.log in %ProgramFiles%\DocuWare\TIFFMAKER. You may have to create the TIFFMAKER subdirectory as it does not exist by default.
- Under Properties / Security, give the Full Control permission to the Everyone user group.
- Restart the printer queue.
If TIFFMAKER finds the tiffmaker.log file when it starts, it will write the advanced logging to this file. Should problems occur with TIFFMAKER, you can send this file to Support.
To disable advanced logging, stop the printer queue, rename or delete the file and then restart the printer queue.
