What can i do, if i get an error after i opened the .lck file?

If you are receiving this message, Fortis is experiencing problems reaching the .lck files in the sysdata directory. This is generally fixed by checking two things.

  1. File permission for the specific .lck files. You can grant the windows user permission to the sysdata directory but you need to include subfolders.
  2. Share permissions for the Imaging folder on the Server.