Behavior:
In your Content Server error logfile (automatically created at %allusersprofile%\DocuWare\Logs\DWContentServer_Errors.***.log) you can find errors like this:
Transaction (Process ID 154) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.
Additional information:
object_type : Exception
event_type :
Code location - full exception trace : Transaction (Process ID 154) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlDataReader.TryHasMoreRows(Boolean& moreRows)
at System.Data.SqlClient.SqlDataReader.TryReadInternal(Boolean setTimeout, Boolean& more)
at System.Data.SqlClient.SqlDataReader.Read()
at DocuWare.DWTaskEngine.DWTaskHandler.TakeTask(TaskTypeEnum Type, DateTime nextStartTime, CancellationTokenSource cancellationToken)
Additional text :
1) Exception Information
Exception Type: System.Data.SqlClient.SqlException
Errors: System.Data.SqlClient.SqlErrorCollection
ClientConnectionId: 6982719a-89c1-469d-bf8c-faf9ed15edf6
Class: 13
LineNumber: 1
Number: 1205
Procedure:
Server: dw-emea-db.emea.docuware.cloud,1433
State: 51
ErrorCode: -2146232060
Message: Transaction (Process ID 154) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.
TargetSite: Void OnError(System.Data.SqlClient.SqlException, Boolean, System.Action`1[System.Action])
HResult: -2146232060
Logging Level : Error
Message Text : Transaction (Process ID 154) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.
Assembly : DocuWare.DWTaskEngine, Version=6.7.0.0, Culture=neutral, PublicKeyToken=879da714589ba9ea
Code location - calling class : DWTaskHandler
Code location - calling method : DocuWare.Databases.DWSystem.MainDWTaskTable TakeTask(DocuWare.Common.TaskEngine.TaskTypeEnum, System.DateTime, System.Threading.CancellationTokenSource)
Computer name : DW-EMEA-PL0
Date : 2015/04/09
Time : 7:00:48 PM
DocuWare.Common.Logging.TimeMS : 787
Application : DWContentServer
Thread ID : 27
Windows ID : EMEA\dwservice
Solution:
This is not a problem at all. There is no data loss, the only side effect is that documents will be processed a few seconds later. With Docuware version 6.8 we introduce some changes in task handling and this message will be gone.
This is not a problem at all. There is no data loss, the only side effect is that documents will be processed a few seconds later. With Docuware version 6.8 we introduce some changes in task handling and this message will be gone.