Question:
Do I have the latest version of Desktop Apps installed?
Answer:
In DocuWare Cloud, updates are rolled out regularly, which include hotfixes as well as new versions. DocuWare Update checks for new versions daily. When an update is available, a yellow DocuWare icon appears in the system tray. Double-click the icon to start the update.
Alternatively, you can manually check for updates by right-clicking on the blue DocuWare Desktop App icon, then click Check for Updates.
If you want to know which DocuWare version is installed, you can check Windows Program and Features. Go to Control Panel > Programs > Program and Features. WIthin the Version column, you can verify if your DocuWare is up to date.
KBA is applicable to both Cloud and On-premise Organizations.