A freehand stamp is created in the Administration tool, but users are not seeing it in the available stamps list when they view a document in the web client. This occurs even if they are using a tablet PC with a touchscreen.

Freehand stamps were removed from DocuWare Web Client in version 6.8 as part of product re-design. However, since the Windows Client was still available in 6.8, the ability to create that stamp type remained as part of DocuWare Administration.

As of DocuWare 6.10, the option to create freehand stamps will no longer appear in the Administration Tool. As an alternative, you should have your users scan their signature as a PNG file and use it to create a bitmap stamp. A walkthrough of this process is available at this link.