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Question:
How can you create users in the web client?

Answer:
Starting in DocuWare 6.9, it is possible to create users in the configurations section of the DocuWare Web Client rather than in the Administration program.

Creating an User:

  1. Open DocuWare configurations from the web client and click on User Administration.

  2. Click on the + button at the bottom of the user list on the left side to create a new user.

  3. Enter a username and email address.

    • Note: this will be the user’s long name. The short name will be the first 8 characters of the long name. If the short name is already taken, the system will generate a random one.

  4. Assign the new user to any required roles.

Note! As of DocuWare 6.11, the system will send an automatic email to the new user containing a link to set their password as soon as the user is created. Therefore the following steps only apply up to version 6.10.

Setting a Password:

  • Provide the user with their username and the URL for the web client.

  • Have the user click on “Forgot Your Password?” at the login screen.

  • The user will need to enter their username and organization. If this is an on-premise implementation with only one organization, the organization field can be left blank. For Cloud accounts, it is required.

  • The user will receive an email with a password reset link.

  • Following the link will allow the user to create and confirm their password.

  • Once the password has been set, the user can log into DocuWare.