Views:

Behavior:
You log into the DocuWare Partner Portal, to download the XML for an Intelligent Indexing trial license for your On-Premise system, but the tab is not there.

Cause:
You have created a cloud account with the same organization name, as your On-Premise system.

Solution:
You have to send an email to dworders@docuware.com to end the online trial account. Once that is completed and the online organization is removed, you will be able to obtain the On-Premise Intelligent Indexing trial.