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In order not to influence your year-end business, DocuWare Version 7.2 will not be rolled out for existing cloud systems until 2020.
If you would like to benefit from the new features at short notice, you are welcome to choose an update already this year.

  1. Decide for one of the following update dates:
     November 10th 2019 Sunday
     November 11th 2019 Monday
     November 12th 2019 Tuesday
     November 17th 2019 Sunday
     November 18th 2019 Monday
     November 19th 2019 Tuesday

    Estimated organization downtime while update:
    EMEA: 10pm - 5am (CET)
    USA: 11pm - 5am (EDT)

     
  2. Report a new Support Request in our Support Portal
    If you are not sure how to report a new Support Request in the Support Portal you can find additional information in this Knowledge Base Article. Please create a new Support Request in our Support Portal and add the preferred update date to the decsription of the request.

     
  3. Receive confirmation from DocuWare Support Team
    The DocuWare Support Team will get in contact with you to double-check the update date and to finally confirm it.

 

Comments (2)
  • "DocuWare Version 7.2 will not be rolled out for existing cloud systems until 2020"

    When in 2020 will existing cloud system be receiving 7.2 update automatically ?
  • Dear Mr. Rodrigues,

    currently there is no general update period defined.
    We will inform you as soon as this has been determined.

    Best regards,

    Catharina Hohenberger
    Director Support Team PURPLE EMEA