Where can I download my license file and media so that I may perform a upgrade?
Installation files for the most recent version's of DocuWare can be found via the following link (https://support.docuware.com/en-US/updates-hotfixes),
for earlier versions please contact your Authorized DocuWare Partner or DocuWare support at (support.americas@DocuWare.com).
For license files prior to 7 please contact your Authorized DocuWare Partner or DocuWare support at (support.americas@DocuWare.com). License files for version 7 or higher can be requested from (https://start.docuware.com/)
1. On the main page choose the "My account" option then log in with your registered DocuWare account.
2. Once logged in hover over the "My account" option and select "My Company".
3. On the my company page choose the "SUBSCRIPTION" tab.
4. Make sure the "Current Subscription" reflects the correct organization, if so at the bottom of the page you will see a drop down.
Select which version license you need then select "Generate license", your license will then be downloaded.