Behavior:
When attempting to restore a MySQL DocuWare backup, the following MySQL error is displayed:
CREATE TABLE `dwconnectionlicense` (
`clid` char(36) NOT NULL,
`slid` char(36) NOT NULL,
`orgid` int(11) default NULL,
`guid` char(36) NOT NULL,
`end_of_license` datetime NOT NULL,
`checksum` varchar(50) NOT NULL,
PRIMARY KEY (`guid`),
KEY `dwfk_1c1d95f25a1106a4d66b1fdc6` (`slid`),
CONSTRAINT `dwfk_1c1d95f25a1106a4d66b1fdc6` FOREIGN KEY (`slid`) REFERENCES `dwserverlicense` (`guid`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8;
The server has returned this error message: Cannot add foreign key constraint
MySQL Error.
Solution:
This occurs when your restore tries to overwrite pre-existing database tables. To resolve this issue, drop any pre-existing database schemas before you restore them.
***NOTE: Make sure you have complete backups of your DocuWare databases before following any of the following steps.***
- Log into either Workbench or MySql administrator, locate and select all DocuWare databases that begin with "dw" and select "Drop 4 Schemas."
Work Bench
- In MySql Administration, repeat the previous step for all DocuWare databases.
Proceed to restore your backup, which should be completed successfully.
KBA is applicable for On-premise Organizations ONLY.
