How to Disable Web Client Survey

Question:
How can I disable the survey pop-up in the DocuWare Web Client?

Answer:
Please refer to the following guide on how to disable the survey pop-up;

1.  Navigate to "C:\Program Files\DocuWare\Web\Platform" (or the drive your DocuWare installation is on) and make a copy of your "Web.config" file.
   
2. Open the file in Notepad, perform a search for the word "survey" and find the following tag:
   
         </setting>
         <setting name="SurveyMonkeyEnabled" serializeAs="String">
           <value>True</value>
         </setting>
    
3. Change the <value> tag from "True" to "False":
   
   
    
4. Save your changes, open CMD as an Administrator, and perform an IIS reset, and surveys will now be disabled. 
   Please refer to KBA-34532 on how to correctly reset IIS.

KBA is applicable for On-premise Organizations ONLY.