Views:

Behavior:
When using a workflow to iterate through a table or keyword field, it fails due to Spam Protection triggering.

Solution:
By default, we have Spam Protection set to 10 or 50, depending on the DocuWare version. To increase this limit, please do the following,

1. Open the installation directory of the Background Process Service. The default location for this would be C:\Program Files\DocuWare\Background Process Service
Once there, open the DocuWare.BackgroundProcessService.LongLiving.GenericProcess.exe.config file


2. Search for and increase the value of the key <add key="MaximumActivityEnters" value="10" /> and save the changes.

3. Open the DocuWare.BackgroundProcessService.LongLiving.GenericProcess.x86.exe.config and make the same change as in step 2.

4. Restart the Background Process Service using the Service Control.
NOTE: For DocuWare Cloud organizations, the limit is set to 50 and cannot be changed.

KBA is applicable for On-premise Organizations ONLY.

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