Question:
Which services should be updated when changing the DocuWare service user?
Answer:
The following Services and App Pools should be updated when changing the DocuWare service account user.
Services:
- DocuWare Authentication Server
- DocuWare Background Process Service
- DocuWare Full-Text Server
- DocuWare Workflow Server
- DocuWare Notification Server
Application Pools:
- DocuWare DocCap App Pool
- DocuWare Export Configurator App Pool
- DocuWare Forms App Pool
- DocuWare Identity App Pool
- DocuWare Platform Services (RO) App Pool
- DocuWare Platform Services App Pool
- DocuWare Processes App Pool
- DocuWare Search App Pool
- DocuWare Settings App Pool
- DocuWare Web App Pool
Note: If you're utilizing network storage locations for your DocuWare system, the windows service user needs full permissions to those directories. For NAS storage locations, please follow the appropriate protocols
KBA is applicable for On-premise Organizations ONLY.
