Question:
Can you provide us with the IP address from our cloud System and its background services?
We need these IP addresses to allow them in our firewall.
Answer:
Unfortunately, we cannot disclose our public IP address from our services, as it can change at any time. The IP address from our services will always come from the address range published in the following article.
https://www.microsoft.com/en-us/download/details.aspx?id=56519
To find out the exact range being used by the backend services, you must first check what IP addresses are being blocked by the firewall. When creating a Connect To Mail configuration, you should see a couple of addresses coming from an Azure domain trying to access the mail service and getting blocked.
To calculate the range, you can check the subnet masks of the addresses in the list and determine whether the blocked IP addresses fall within it.
Can you provide us with the IP address from our cloud System and its background services?
We need these IP addresses to allow them in our firewall.
Answer:
Unfortunately, we cannot disclose our public IP address from our services, as it can change at any time. The IP address from our services will always come from the address range published in the following article.
https://www.microsoft.com/en-us/download/details.aspx?id=56519
To find out the exact range being used by the backend services, you must first check what IP addresses are being blocked by the firewall. When creating a Connect To Mail configuration, you should see a couple of addresses coming from an Azure domain trying to access the mail service and getting blocked.
To calculate the range, you can check the subnet masks of the addresses in the list and determine whether the blocked IP addresses fall within it.
KBA is applicable to Cloud Organizations ONLY.