Views:
Behavior:
When a Document is imported into the document tray, the font is displayed incorrectly.

Solution:
If another font is displayed in the DocuWare Viewer, the font is not embedded in the document. To enable the DocuWare image workers to render the document with the correct font, the font needs to be installed on all DocuWare frontend machines with the same user who is used by the image workers.

To install a new font on the server, the font file (i.e., <Fontname>.ttf) is needed.
Right-click this file and choose the option "Install for all users," or be sure to install it for the same user who is also used for the image workers.

KBA is applicable to On-premise Organizations ONLY.

This article is valid for DocuWare versions: 7 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 | Font