Scenario:
When attempting to upload files to a Document Tray, the following error message is displayed;
When attempting to upload files to a Document Tray, the following error message is displayed;
"File size (2854MB) exceeds the limit (2047MB)"
Answer:
This behavior has occurred due to a breaking change implemented in DocuWare Cloud 7.7, which maximizes the file size limit for rendering files to 2GB. If exceeded, the above error is shown, and the file will not be rendered.
Answer:
This behavior has occurred due to a breaking change implemented in DocuWare Cloud 7.7, which maximizes the file size limit for rendering files to 2GB. If exceeded, the above error is shown, and the file will not be rendered.
(Note: By product design, this file size limit for uploading documents to a document tray cannot be modified to exceed 2GB.)
KBA is applicable to Cloud Organizations ONLY.
KBA is applicable to Cloud Organizations ONLY.
