Question:
What is the Rendition folder located at C:\ProgramData\DocuWare\Temp\Platform\rendition used for?
Answer:
The Rendition folder is designed as a cache to load documents faster when opened again. If another user opens the same document, it does not need to be rendered again and is loaded from the temporary folder for performance. By product design, every opened document can be found in the Rendition folder. These documents are usually cleared from this location once the user logs off. However, this folder can grow to utilize a lot of disk space.
Please be aware that anti-virus software can cause the Rendition folder to grow to an unreasonable size. Please make sure to exclude the DocuWare Temp path in your real-time protection to prevent this from occurring. You can delete the data contained in this folder to clear up disk space.
KBA is applicable to On-Premises Organizations ONLY
What is the Rendition folder located at C:\ProgramData\DocuWare\Temp\Platform\rendition used for?
Answer:
The Rendition folder is designed as a cache to load documents faster when opened again. If another user opens the same document, it does not need to be rendered again and is loaded from the temporary folder for performance. By product design, every opened document can be found in the Rendition folder. These documents are usually cleared from this location once the user logs off. However, this folder can grow to utilize a lot of disk space.
Please be aware that anti-virus software can cause the Rendition folder to grow to an unreasonable size. Please make sure to exclude the DocuWare Temp path in your real-time protection to prevent this from occurring. You can delete the data contained in this folder to clear up disk space.
KBA is applicable to On-Premises Organizations ONLY
