Behavior:
When attempting to run or delete an Autoindex job, you receive the following error in the top right corner:
When attempting to run or delete an Autoindex job, you receive the following error in the top right corner:
Could not establish trust relationship for the SSL/TLS secure channel with authority 'servername'
Solution:
This behavior may have occurred due to mismatching URLs within the dwmachine.config file (found in C:\ProgramData\DocuWare\ServerConfig). To resolve this, ensure that the LocalWebServices value in dwmachine.config is set to the same URL as the Web Connection's HTTP root directory in DocuWare Administration.
Alternatively, if you are on DocuWare version 7.14+, you can modify this value in DocuWare Server Manager. This can be achieved by opening Server Manager > System Connections > Web Connection:
Note: Do not change the HTTP Root Directory; only edit the value in the dwmachine.config.
Once the URL in the dwmachine.config has been changed, save the changes, perform an iisreset (KBA-34532), then reattempt to run or delete the Autoindex.
Note: Do not change the HTTP Root Directory; only edit the value in the dwmachine.config.
Once the URL in the dwmachine.config has been changed, save the changes, perform an iisreset (KBA-34532), then reattempt to run or delete the Autoindex.
KBA is applicable to On-premise Organizations ONLY.