Behavior:
When attempting to run or delete an Autoindex job, you receive the following error in the top right corner:
When attempting to run or delete an Autoindex job, you receive the following error in the top right corner:
Could not establish trust relationship for the SSL/TLS secure channel with authority 'servername'
Solution:
This behavior may have occurred due to mismatching URLs within the dwmachine.config file (found in C:\ProgramData\DocuWare\ServerConfig).
To resolve this, ensure that the LocalWebServices value in the dwmachine.config is set to the same URL as the HTTP root directory of the Web Connection in DocuWare Administration.
Note: Do not change the HTTP Root Directory; only edit the value in the dwmachine.config.
Once the URL in the dwmachine.config has been changed, save the changes, perform an iisreset, and reattempt to run or delete the Autoindex.
Note: Do not change the HTTP Root Directory; only edit the value in the dwmachine.config.
Once the URL in the dwmachine.config has been changed, save the changes, perform an iisreset, and reattempt to run or delete the Autoindex.
KBA is applicable to On-premise Organizations ONLY.