Views:

Behaviour:
Umlauts are displayed incorrectly

Solution:

Note:
Manually modifying the configuration file can cause a single configuration or the entire application to stop working or work incorrectly. Therefore, always create a backup copy of your configuration file before making any changes and make absolutely sure that you use the exact spelling of parameters and values. You modify the configuration file at your own risk.


In storageRobot, umlauts from an index file may be displayed incorrectly in DocuWare.
This may be due to the formatting setting in storageRobot. To do this, you have to open DefaultConfiguration.xml in the path C:\ProgramData\StorageRobot and change the following setting:

<IndexFileEncoding>utf-8</IndexFileEncoding>

It is important to choose the same format that is used in the index file.
If umlauts in read barcodes are not displayed correctly, please read the article Adjusting the character encoding of read barcodes. KBA-37695