Views:
Scenario:
When utilizing the fulltext search with values that include special characters, the following error is shown when attempting to search;
 
"The request cannot be processed. Please verify that the syntax of your fulltext term is correct"



Solution:
This is due to fulltext utilizing Boolean search. Characters such as "("  will need to be escaped with a backslash "\".

For example:
Searching for "Hello(" will cause the error to appear. If the Search is adjusted to "Hello\("  this will return search results as intended.

KBA is applicable to Cloud and On-premise Organizations.
This article is valid for DocuWare versions: 7, 7.1, 7.2, 7.3, 7.4, 7.5, 7.6, 7.7, 7.8, 7.9, 7.10, 7.11, escape, special characters, fulltext search