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Question:
How can I sync/transfer documents between DocuWare cloud systems?

Answer:
By product design, it is not possible to transfer documents directly from one cloud system to another. We can still accomplish this with an on-premise system used as a “middle man”.

On the on-premise system, the documents must first be sync'ed/transferred onto the on-premise system:

  1. Create a file cabinet with an XML export of the file cabinet from the cloud system.

  2. Create a transfer or sync on the on-premise system using the cloud system as the source and on-premise as the target.

  3. Run the transfer or sync job.

  4. Once complete, you need to create another transfer or sync, this time with the on-premise as the source and the second cloud system as the target.
     

Starting in DocuWare 7.14, the sync module will be available for Cloud to Cloud systems ONLY.

 

This article is valid for DocuWare versions: 7.1, 7.2, 7.3, 7.4, 7.5, 7.6, 7.7, 7.8, 7.9, 7.10, 7.11, 7.12, 7.13, Transfer between Cloud systems