Posted Wed, 06 Jan 2016 15:35:31 GMT by James Auman North Carolina Rate Bureau IT Systems Engineer

I installed Fortis Web Services on a Windows 2012 R2 server running IIS 8.5.  I installed all the required roles & features according to the installation guide.  When i browse the web services from the localhost, i get the following error:

 

HTTP Error 401.2 - Unauthorized

You are not authorized to view this page due to invalid authentication headers.

 

Any suggestions?  I haven't made any changes to IIS other than what was in the installation guide.  The user i'm running the FortisWebServices as and am browsing as local administrator rights to the server.

Posted Wed, 06 Jan 2016 15:52:58 GMT by Patrick Seresin Product Quality Support Analyst

Jim,

Please contact your partner Ricoh (800-706-4566 or softwaresupport@ricoh-usa.com) for further assistance.

Thank you,

You must be signed in to post in this forum.