Posted Tue, 05 Jan 2016 20:50:21 GMT by James Auman North Carolina Rate Bureau IT Systems Engineer

I have a new server running Fortis.  When i attempt to install the client on a desktop, i get the following error

Error reading D:\Imaging\FortisDT\SYSDATA\fmconfig.dat

The installer closes at that point.  I am a domain administrator so i have local admin rights to the Fortis server and the desktop.  That makes me think it isn't a permissions issue. 

https://www.docuware.com/sites/default/files/forums-images/fortis%20workstation.png

Posted Tue, 05 Jan 2016 21:03:20 GMT by Patrick Seresin Product Quality Support Analyst

Jim,

See the following article:

https://www.docuware.com/support_faq/?solution_id=3868

Posted Wed, 06 Jan 2016 13:28:52 GMT by James Auman North Carolina Rate Bureau IT Systems Engineer

It was the base.ini file.  I had the actual path, not the UNC path.

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