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Questions about Usage and Configuration
One Click Indexing Fails with Dates
One Click Indexing Fails with Dates
Posted
Fri, 04 Dec 2020 15:27:44 GMT
by
David Blake
Ricoh USA
Sr. Solution Integrator
See attached image. One Click Indexing is switching the month and day incorrectly. This has been tested with multiple 7.3 systems, Cloud and On-Premise, with the same bad result
For example:
12-23-2020 will read and index correctly as 12-23-2020
12-2-2020 will incorrectly be stored as 2-12-2020
Date Issue 2020-12-04 09_07_31-DW7.3 Presentation VM (10.0.0.13) - Remote Desktop Connection Manager v2.7.png (110.5 KB)
Posted
Tue, 08 Dec 2020 19:51:26 GMT
by
Tania Aldred
Records Coordinator
I noticed this too with a date in May when using the One Click Indexing on a email.
5/3/2020 (May 3, 2020) was captured incorrectly as March 5, 2020
Posted
Wed, 09 Dec 2020 12:49:51 GMT
by
Craig Heintz
SE
Maybe these are helpful.
https://support.docuware.com/en-us/knowledgebase/article/KBA-34497
https://support.docuware.com/en-us/knowledgebase/article/KBA-34381
https://support.docuware.com/en-us/knowledgebase/article/KBA-35574
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