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Hameed Ogbara Technical Support

Hameed Ogbara

Date/heure d'adhésion : 06/06/2022

  • Forum Posts
  • Notification for clipping of supporting document

    Mon, 15 Jan 2024 15:05:40 GMT – Notification for clipping of supporting document
    Hi,
    I would like to know if it is possible within DocuWare for a user to get a notification when a document has been clipped to an already stored document within the file cabinet. Or is there a way to go about it?
  • How to un encrypt word document in Docuware environment

    Thu, 18 Aug 2022 17:48:23 GMT – How to un encrypt word document in Docuware environment
    In our organization when a document is to be issued to a third party, we have to make sure it not encrypted so that the user can open the document. 
    We discovered that it the document is encrypted, and we import into the document tray, it is not readable by Docuware. I want to believe there should be a way out because it is within our organization and I can send it to another user and he/she can open it. 
    My question now is why in DocuWare that we purchase for our organization, the imported document is not readable in the document viewer.
    I wait for how to resolve this.

    Thank you
  • How to import Microsoft word font type in DocuWare

    Thu, 18 Aug 2022 17:41:59 GMT – How to import Microsoft word font type in DocuWare
    Hello,

    How can Docuware take the font type from a word application.
    We discovered that when a document was imported into the document tray the font type that was used in word was changed by Docuware. How can this be resolve so that Docuware picks or import document using the default font type of the application.

    Thank you
  • How does Docuware On-premise connects with SIEM

    Wed, 03 Aug 2022 16:31:18 GMT – How does Docuware On-premise connects with SIEM
    I would like to know how DocuWare certification for  SOC 2 works for DocuWare On-Premise. 
    How will Docuware logs be integrated with SIEM

    Regards
  • RE: How can I search for two documents at the same time from the file cabinet using an index field

    Mon, 01 Aug 2022 21:17:09 GMT – How can I search for two documents at the same time from the file cabinet using an index field
    Thank you Kevin. This was helpful.<br> &nbsp;
  • How can I search for two documents at the same time from the file cabinet using an index field

    Fri, 29 Jul 2022 23:31:53 GMT – How can I search for two documents at the same time from the file cabinet using an index field
    Two documents are stored in the file cabinet and I want to search for the two documents at the same time using an index field. E.g. Index field created is doc. no. and we have two doc no. 013 and 014. can I search for the two numbers at the same time using the doc. no.
  • RE: Workflow lists

    Thu, 14 Jul 2022 11:15:38 GMT – Workflow lists
    Is there a way out for this.
    Regards

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